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5+ Years in IT infrastructure
4 Personal projects

Longueuil, Quebec, Canada

Hello

- I'm Franklyn, an IT professional

Systems Engineer with experience in IT infrastructure, cloud administration, virtualization, cybersecurity, DevOps tools, and enterprise support. I work across Windows Server, VMware, Active Directory, Linux, Microsoft 365, cloud platforms, and hands-on product projects.

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Black and white portrait of Franklyn Jose Vasquez Marin
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01 / About Me

Reliable infrastructure support with cloud, security, and documentation depth.

I support, troubleshoot, document, and improve business technology environments. My background includes Windows Server, VMware virtualization, Active Directory, Group Policy, Microsoft 365, Linux, cloud platforms, SQL reporting, and application development. I also build personal projects that demonstrate product delivery, remote IT management concepts, mobile development, and user-focused design.

02 / Portfolio

Projects focused on IT operations, mobile apps, and useful product delivery.

01

Remotely-X Remote Management Platform

Remote IT management and support-oriented platform demonstrating remote access, remote shell, remote desktop, remote file explorer, user management, and IT service delivery concepts.

Open ↗
02

FlashCards: Learn English

Published Android language-learning application with flashcards, pronunciation and listening practice, speaking practice concepts, user authentication, and structured study screens.

Google Play ↗
03

Daily Agenda

Android application in development focused on daily planning, agenda organization, reminders, and task management.

In progress
04

Key Vault

Android application in development focused on storing and organizing sensitive user information.

In progress
03 / Skills

Technical stack for support, infrastructure, cloud, DevOps, data, and cybersecurity roles.

Cloud Platforms

  • AWS: EC2, IAM, VPC, Security Groups
  • Microsoft Azure: virtual machines and networking
  • Google Cloud Platform

Systems & Infrastructure

  • Windows Server 2016/2022 and desktop support
  • Linux: Ubuntu, CentOS, Kali Linux
  • VMware and virtualization technologies

Directory & Network

  • Active Directory, GPO, permissions, access control
  • TCP/IP, DNS, DHCP, subnetting, SSH, NAT
  • Microsoft 365, Office 365, Exchange, Outlook support

DevOps & Tools

  • Docker, Kubernetes, Jenkins
  • Git, GitHub, CI/CD pipelines
  • System monitoring, troubleshooting, and log analysis

Programming & Data

  • Python basics, PHP, VBA, Bash scripting
  • Microsoft Visual Basic, Visual C++, Flutter
  • SQL, PostgreSQL, Power BI coursework, dashboards

Cybersecurity

  • Wireshark, Nmap, Wazuh, Suricata
  • Nessus, OpenVAS, Splunk, Autopsy, Burp Suite
  • Server hardening and vulnerability remediation
04 / Experience

Enterprise support, infrastructure operations, technical reporting, and training.

Feb 2019 - Oct 2024

Systems Engineer | RT TECH Inc.

Administered and supported Windows-based infrastructure, virtualization, security configuration, and enterprise support operations.

  • Supported Windows Server 2016/2022 environments for stability, availability, and security.
  • Managed VMware virtual machines, provisioning, configuration, resource allocation, and performance monitoring.
  • Implemented GPOs, patch management, server hardening, and vulnerability remediation.
  • Resolved L2/L3 incidents involving operating systems, performance, connectivity, permissions, and server issues.
  • Supported Microsoft 365, Office 365, Exchange, Outlook, Active Directory, access control, and user administration.
May 2014 - Feb 2019

Process Engineer | Petroleum Refinery

Coordinated operational information, process documentation, technical reports, routine reports, process records, and workflow improvement with plant teams.

Mar 2013 - May 2014

ERP Analyst

Supported ERP operations, data maintenance, user requests, testing activities, issue resolution, documentation, and system update coordination.

Jan 2000 - Mar 2013

Computer Trainer

Prepared training materials, tracked learner records, and provided user support for computer systems and software in educational environments.

05 / Credentials

Education and certifications aligned with IT, cloud, and cybersecurity work.

Education

  • AEC - IT Cloud Administration, in progress - Champlain College, Saint-Lambert, QC, Canada
  • AEC - Cybersecurity: Prevention and Intervention - Champlain College, Saint-Lambert, QC, Canada
  • System Engineer bachelor's degree - Santiago Mariño Polytechnic University, Venezuela
  • Teacher Training bachelor's degree - National Open University, Venezuela
  • Computer Technician (DEC) - Isaac Newton University Institute, Venezuela

Certifications

  • CompTIA CySA+ - Verified Credential ID: 7Q8BVEQ50FQQ1882
  • CompTIA A+ - Verified Credential ID: C6LQT9FQ4BVEQ64J
  • CompTIA Tech+ - Verified Credential ID: EK360HJ5ZNBEC8LJ
  • Cisco Certified Network Associate (CCNA) - Verified Credential ID: f59e3cac390744c7aa6ed59210520a5c
  • Microsoft Certified: Azure Security Engineer Associate (AZ-500) - Credential ID: 92B71F0AB914408B
  • Microsoft Certified: Azure Fundamentals (AZ-900) - Credential ID: 561978C307D42ED3
06 / Contact

Let's connect.

Open to IT support, systems engineering, cloud administration, cybersecurity, and infrastructure-focused opportunities.

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